Webhooks and Taxes Slowed
Incident Report for Recurly
Resolved
This incident has been resolved.
Posted 20 days ago. Mar 05, 2017 - 17:29 PDT
Monitoring
Webhooks delivery is no longer delayed. We continue to monitor webhooks performance.
Posted 20 days ago. Mar 05, 2017 - 16:55 PDT
Investigating
We have identified further issues contributing to the delay in webhooks delivery and are continuing to work on their resolution.
Posted 20 days ago. Mar 05, 2017 - 16:25 PDT
Update
We have devoted additional resources to resolving the delay in webhook delivery and continue to prioritize resolution.
Posted 20 days ago. Mar 05, 2017 - 15:49 PDT
Update
We are continuing to work towards resolving the delay in webhooks.
Posted 20 days ago. Mar 05, 2017 - 15:20 PDT
Update
The issue with slowness to the tax services has been resolved. We continue to work on resolving the issue with delayed webhooks.
Posted 20 days ago. Mar 05, 2017 - 14:48 PDT
Identified
We have identified the cause of slow webhooks and tax service calls, working to resolve the issue.
Posted 20 days ago. Mar 05, 2017 - 14:18 PDT
Investigating
We are experiencing slowness with webhooks and calls to our tax service. We are investigating.
Posted 20 days ago. Mar 05, 2017 - 13:43 PDT