All Systems Operational
Admin Console Operational
API Operational
Data & Analytics Operational
Automated Exports Operational
Analytics Operational
Exports Operational
3rd Party Integrations Operational
Kount Operational
VIES Operational
AvaTax Operational
Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 13, 2021

No incidents reported today.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Elevated 503 Errors
Resolved - This incident has been resolved.
Jun 11, 10:51 PDT
Monitoring - We're monitoring an issue with Cloudflare resulting in an increase in 503 errors when interacting with the Recurly API
https://www.cloudflarestatus.com/incidents/0cvlzpvwg251
Jun 11, 09:59 PDT
Investigating - We're monitoring an issue with Cloudflare resulting in an increase in 503 errors when interacting with the Recurly API
https://www.cloudflarestatus.com/incidents/0cvlzpvwg251
Jun 11, 09:45 PDT
Jun 10, 2021

No incidents reported.

Jun 9, 2021
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 21:02 PDT
Scheduled - Recurly will be performing critical maintenance on our backend infrastructure. During brief windows in the maintenance, elevated rates of HTTP 5XX errors may occur. No impact to recurring transactions is anticipated, some 1 time transactions may need to be retried. If you experience any issues, please contact Recurly Support at support@recurly.com.
Jun 3, 14:05 PDT
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 10:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 09:15 PDT
Scheduled - Recurly will be performing maintenance on our backend systems. Elevated rates of HTTP 5XX errors may occur during brief windows in the maintenance.
Jun 2, 16:09 PDT
Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021
Intermittent Issue with logging into Recurly
Resolved - This incident has been resolved. Jun 2, 20:33 UTC
Jun 2, 14:10 PDT
Monitoring - Cloudflare has implemented a fix and we are monitoring the results.
Jun 2, 13:32 PDT
Identified - We've identified that intermittent issues with logging into Recurly and API slowness are related to this Cloudflare issue: https://www.cloudflarestatus.com/incidents/zbzjv8sm3g94
Jun 2, 11:29 PDT
Investigating - We are investigating intermittent issues with logging into Recurly, as well as API slowness.
Jun 2, 11:19 PDT
Jun 1, 2021

No incidents reported.

May 31, 2021
Analytics Delay
Resolved - We have resolved the delays in the Billings Analytics Dashboard for Recurly sites with non-USD currency codes
May 31, 10:12 PDT
Identified - Our engineers have determined the source of the issue and are currently implementing a fix.
May 31, 09:29 PDT
Update - We have confirmed an issue with delays in the Billings Analytics Dashboard for Recurly sites with non-USD currency codes. Our engineers are currently working on the issue.
May 31, 09:17 PDT
Investigating - We are investigating delays in Analytics in Recurly UI.
May 31, 08:58 PDT
May 30, 2021

No incidents reported.

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