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Admin Operational
API Operational
Third-party Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Uptime
Fetching
Past Incidents
Nov 12, 2019

No incidents reported today.

Nov 11, 2019
Recurring Transactions Paused
Resolved - Recurly Engineers have successfully resolved this issue and have confirmed transactions are processing normally. For any additional issues please contact support at https://support.recurly.com
Nov 11, 10:51 PST
Monitoring - A fix has been implemented and we are now monitoring the results.
Nov 11, 10:06 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 11, 07:12 PST
Investigating - We have paused recurring transactions while we investigate possible impact from a reported issue from Google Cloud Services. More information: https://status.cloud.google.com/incident/cloud-datastore/19006#19006001
Nov 11, 05:53 PST
Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019
Recurly Analytics
Resolved - Recurly Engineers have successfully resolved the issue. Trail Performance Reports will display delayed data until tomorrow.
Nov 4, 09:56 PST
Investigating - Some customer may experience time outs when attempting to access the analytics pages from within the Reculy Application.
Nov 4, 09:19 PST
Export Delays
Resolved - This incident has been resolved.
Nov 4, 08:09 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 4, 07:42 PST
Investigating - We are currently investigating issues related to slow and/or incomplete Automated Exports. Exports from the Recurly UI are experiencing intermittent slow downloads.
Nov 4, 06:16 PST
Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.

Oct 30, 2019

No incidents reported.

Oct 29, 2019

No incidents reported.

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