All Systems Operational
Admin Operational
API Operational
Third-party Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Uptime
Fetching
Past Incidents
May 24, 2019

No incidents reported today.

May 23, 2019
Resolved - PayPal has confirmed that they have resolved the processing issue on their platform and we have confirmed that all transactions are flowing normally for Recurly. Recurring transactions that have failed as a result of the PayPal processing errors will be retried. All other Recurly gateway integrations continue to function normally.
May 23, 05:02 PDT
Update - We continue to monitor issues with transaction processing on PayPal (Payflow Pro gateway, Payments Pro gateway, and the PayPal payment method). PayPal technical teams are engaged and are working toward resolution. The Recurly team continues to monitor, but please see PayPal's status page for further updates: https://www.paypal-status.com/incident/production. All other Recurly gateway integrations are functioning normally.
May 22, 23:35 PDT
Monitoring - We are currently monitoring issues with transaction processing on PayPal (Payflow Pro gateway, Payments Pro gateway, and the PayPal payment method). PayPal has posted status and their investigation is ongoing. We will continue to share updates as we receive them. See https://www.paypal-status.com/incident/production. All other Recurly gateway integrations are functioning normally.
May 22, 23:09 PDT
May 21, 2019

No incidents reported.

May 20, 2019
Completed - The scheduled maintenance has completed.
May 20, 23:54 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 23:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 12, 22:41 PDT
Scheduled - Recurly will be performing routine scheduled maintenance to update key services within the Recurly infrastructure. During this maintenance, webhooks and emails may experience brief delays.
May 12, 22:40 PDT
May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019
Completed - The scheduled maintenance has been completed.
May 14, 00:37 PDT
Verifying - Verification is currently underway for the maintenance items.
May 14, 00:18 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 23:00 PDT
Scheduled - Recurly will be performing routine scheduled maintenance to update key services within the Recurly infrastructure. During this maintenance, webhooks and emails may experience delays.
May 3, 10:32 PDT
May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.