Performance Issues

Working on search improvements, temporary slowness or timeouts will occur as work is underway

  • Data Centers

    Operational

    • Recurly App 1

      Operational

  • Login Service

    Operational

Incident History

Uptime last 60 days 99.938%

February 27, 2014

No incidents reported.

February 26, 2014

No incidents reported.

February 25, 2014

No incidents reported.

February 24, 2014

Export Issues

23:00 UTC
Resolved — Exports are back to functioning normally.
16:00 UTC
Identified — We're experiencing issues with our export service. Please contact support@recurly.com and we will follow up when the issues are resolved.

February 23, 2014

No incidents reported.

February 22, 2014

Search

18:11 UTC
Identified — Working on search improvements, temporary slowness or timeouts will occur as work is underway

February 21, 2014

No incidents reported.

February 20, 2014

No incidents reported.

February 19, 2014

Brief Downtime

14:19 UTC
Resolved — Everything is operational.
14:13 UTC
Investigating — Problem routing traffic to primary Database Cluster.

February 18, 2014

No incidents reported.

February 17, 2014

No incidents reported.

February 16, 2014

No incidents reported.

February 15, 2014

No incidents reported.

February 14, 2014

No incidents reported.

February 13, 2014

No incidents reported.

February 12, 2014

No incidents reported.

How else can we help you?

What’s my impact?

Learn how your billing may be impacted should issues be reported on this page.

How will you communicate with me?

Recurly offers you many communication channels to track status updates and service issues. Read our protocol.

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