All Systems Operational
Admin Operational
API Operational
Third-party Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Uptime
Fetching
Past Incidents
Sep 18, 2019

No incidents reported today.

Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019
PayPal Payments Pro Processing Issues
Resolved - This incident has been resolved.
Sep 13, 07:35 PDT
Monitoring - Recurly is currently monitoring elevated decline rates on the PayPal Payments Pro gateway. We are working with PayPal to address the issue.
Sep 12, 17:53 PDT
Sep 12, 2019
Slow Export Download
Resolved - Recurly Engineers have resolved an issue where some customers were unable to download exports.
Sep 12, 09:08 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 12, 08:38 PDT
Investigating - We are currently investigating an issue related to the slow download of export files from the Recurly Admin Console.
Sep 12, 08:15 PDT
Sep 11, 2019
WorldPay issues
Resolved - This incident has been resolved.
Sep 11, 12:59 PDT
Monitoring - We noticed an issue which impacted initial transactions for merchants on Worldpay. We have addressed the issue and our team is monitoring.
Sep 11, 11:44 PDT
Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.

Sep 4, 2019
Automated Exports Delayed
Resolved - This incident has been resolved.
Sep 4, 03:04 PDT
Identified - We have identified an issue with our automated exports and are working to resolve. Ad-hoc exports are working as expected.
Sep 4, 00:51 PDT
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